{"id":33160,"date":"2023-06-14T11:02:00","date_gmt":"2023-06-14T10:02:00","guid":{"rendered":"https:\/\/le12.ma\/fr\/?p=33160"},"modified":"2023-06-14T11:02:00","modified_gmt":"2023-06-14T10:02:00","slug":"offre-demploi-rabat-sale-recrute-des-standardistes","status":"publish","type":"post","link":"https:\/\/le12.ma\/fr\/offre-demploi-rabat-sale-recrute-des-standardistes\/","title":{"rendered":"Offre d&#8217;emploi.Rabat\/Sal\u00e9..recrute des Standardistes"},"content":{"rendered":"<h2><strong>Bank Al Maghrib <a href=\"https:\/\/bkam.csod.com\/ats\/careersite\/JobDetails.aspx?id=1282&amp;site=11\">organise <\/a>un concours pour le recrutement de 2 Standardistes sur Rabat et Sal\u00e9.<\/strong><\/h2>\n<p><span style=\"color: #ff0000;\"><strong>Mission:<\/strong><\/span><\/p>\n<p><strong>-Rattach\u00e9(e) au <a href=\"https:\/\/le12.ma\/fr\/casablanca-recrutement-de-50-operateurs-et-operatrices-de-cablage-automobile\/\">D\u00e9partement<\/a> Communication, votre mission consiste \u00e0 assurer l\u2019accueil t\u00e9l\u00e9phonique des appels re\u00e7us \u00e0 travers le standard de Bank Al-Maghrib.<\/strong><\/p>\n<p><span style=\"color: #ff0000;\"><strong>Responsabilit\u00e9s et Activit\u00e9s principales:<\/strong><\/span><\/p>\n<p><strong>-Prendre en charge les appels re\u00e7us via le standard et leur traitement conform\u00e9ment au dispositif d\u2019accueil t\u00e9l\u00e9phonique de la Banque;<\/strong><\/p>\n<p><strong>-Orienter l\u2019appelant en cas de besoin vers les canaux digitaux de la Banque;<\/strong><\/p>\n<p><strong>-R\u00e9aliser des statistiques des appels re\u00e7us (nombre, th\u00e9matiques, qualit\u00e9 des appelants\u2026etc.).<\/strong><\/p>\n<p><span style=\"color: #ff0000;\"><strong>Qualifications:<\/strong><\/span><\/p>\n<p><strong>-Titulaire d\u2019un dipl\u00f4me Bac+ 2\/3, une exp\u00e9rience d\u2019au moins 3 ans en tant que t\u00e9l\u00e9op\u00e9rateur, id\u00e9alement, dans le secteur financier ou bancaire.<\/strong><\/p>\n<p><span style=\"color: #ff0000;\"><strong>Comp\u00e9tences et Qualit\u00e9s:<\/strong><\/span><\/p>\n<p><strong>Tr\u00e8s bonne maitrise de la langue fran\u00e7aise, anglaise et arabe;<\/strong><\/p>\n<p><strong>-Ma\u00eetrise des techniques de communication;<\/strong><\/p>\n<p><strong>-Ma\u00eetrise des outils de bureautique (Word, Excel);<\/strong><\/p>\n<p><strong>-Excellent sens relationnel;<\/strong><\/p>\n<p><strong>-R\u00e9activit\u00e9, autonomie et rigueur;<\/strong><\/p>\n<p><strong>-Ethique et int\u00e9grit\u00e9.<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<h2 style=\"text-align: center;\"><a href=\"https:\/\/bkam.csod.com\/ats\/careersite\/JobDetails.aspx?id=1282&amp;site=11\"><span style=\"color: #ff0000;\"><strong>Postulez ici<\/strong><\/span><\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Bank Al Maghrib organise un concours pour le recrutement de 2 Standardistes sur Rabat et Sal\u00e9. Mission: -Rattach\u00e9(e) au D\u00e9partement Communication, votre mission consiste \u00e0 assurer l\u2019accueil t\u00e9l\u00e9phonique des appels re\u00e7us \u00e0 travers le standard de Bank Al-Maghrib. Responsabilit\u00e9s et Activit\u00e9s principales: -Prendre en charge les appels re\u00e7us via le standard et leur traitement conform\u00e9ment [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":33161,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3885,54],"tags":[11126,11132],"yst_prominent_words":[1568,1192,5456],"jetpack_featured_media_url":"https:\/\/le12.ma\/fr\/wp-content\/uploads\/2023\/06\/fiche-metier-standardiste.jpg","_links":{"self":[{"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/posts\/33160"}],"collection":[{"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/comments?post=33160"}],"version-history":[{"count":1,"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/posts\/33160\/revisions"}],"predecessor-version":[{"id":33162,"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/posts\/33160\/revisions\/33162"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/media\/33161"}],"wp:attachment":[{"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/media?parent=33160"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/categories?post=33160"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/tags?post=33160"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/le12.ma\/fr\/wp-json\/wp\/v2\/yst_prominent_words?post=33160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}